FAQ
WHERE CAN I RETURN PRODUCTS?
Products can be returned after prior contact to the following address:
Indian Cobbler Switzerland
Rüteli 1
5225 Bözberg
Switzerland
Please contact us in advance at info@indiancobbler.com.
Our customer service team will provide you with the return form.
HOW CAN I REDUCE A STRONG LEATHER SMELL?
Leather is a natural material and may have a stronger natural scent, especially when new. This usually fades on its own over time.
Using the bag regularly and allowing it to air out in a well-ventilated area can help. Alternatively, scented sachets may be used.
Another option is to place the bag overnight in a box with newspaper, as paper can absorb unwanted odors.
WHAT IS MY WARRANTY?
Indian Cobbler Switzerland provides a two-year manufacturer’s warranty on its products.
The warranty period begins on the invoice date. During this period, material or manufacturing defects will be addressed after inspection.
Depending on the nature of the defect, the manufacturer may choose to provide
– a free repair, or
– a free replacement with an equivalent product (or a successor model if the original item is no longer available).
For further information, please contact our service team.
ARE LEATHER BAGS WATERPROOF?
Leather is naturally water-repellent but not fully waterproof.
It is recommended to avoid prolonged exposure to moisture. To increase water resistance, suitable impregnation sprays may be used.
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